Customer Success Manager

Work for one of the fastest growing cyber security companies who operate in the API security space. The company has recently been valued at over a billion dollars and has received over 150 million in funding. The opportunity is there for you to achieve great success working with their large global team.

​

The role

• Help customers understand how to use the companies’ solutions to achieve success and also provide appropriate recommendations based on this understanding.

• Manage post-sales journey through to readiness for renewal.

• Collaborate enthusiastically with internal teams.

• Ensure quick customer acquisition of company solutions by having a deep understanding of the customers’ requirements.

• Create enduring relationships with stakeholders within the portfolios you are responsible for.

• Identify areas where expansion, engagement and promotion can happen can occur.

​

Candidate Requirements

• Be a US Citizen or Green Card Holder who is located in the US.

• Bachelor's degree but Master's degree preferrable.

• 5 years or more experience in customer success management or similar role.

• Experience API technologies or similar.

• The right candidate will have a rigorous work ethic with the ability to pay attention to detail whilst continuing to acquire new skills.

• Excellent presentation, communication and listening skills.

​

Salary up to $200,000 OTE, plus stock and benefits.

​